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TERMS OF USE

We welcome you to the website www.mozz.gr of the private company with the name “Maria Dawn Dim. Lakou” and the distinctive title “mozz” , which deals with the marketing of cosmetics. Please consult these terms and conditions of use before each use of this website and make sure that you fully understand and fully and unconditionally agree with them.

INTRODUCTION – GENERAL INFORMATION
1.1. Lakou” and the distinctive title “mozz” (hereinafter for the sake of brevity the “Business”), located in Nea Makri, Attica (121 Marathonos Avenue, T.K. 19005), with VAT number 118141809 of the D.O.Y. Pallini, which is legally represented. The contact details of the Company for your convenience are as follows: telephone 22940-97387, e- mail : info@mozz.gr.

1.2 The Company manages the Website and any information / data (e.g. images, photographs, logos, texts, etc.) contained therein (hereinafter for short “Material”) in order to inform the interested public about its business activity, which is the marketing of cosmetics.

1.3 In particular, this is the Website of the sole proprietorship of the cosmetics trading business of Maria Dawn Dim. Indicatively, we mention that in this store you can find perfumes type, makeup products, facial and body cosmetics, clothing, accessories, jewelry, as well as providing makeup services.

ACCEPTANCE OF TERMS OF USE
2.1 The use of the Website and the Materials is governed by these Terms of Use (hereinafter for short the “Terms of Use”), which constitute the agreement between the Company and each person visiting the Website (hereinafter for short “the User(s)”). Therefore, before accessing and using the services of the Website (including the simple navigation on the Website), the User is invited to carefully read these Terms of Use.

TERMS OF USE

We welcome you to the website www.mozz.gr of the private company with the name “Maria Dawn Dim. Lakou” and the distinctive title “mozz” , which deals with the marketing of cosmetics. Please consult these terms and conditions of use before each use of this website and make sure that you fully understand and fully and unconditionally agree with them.

INTRODUCTION – GENERAL INFORMATION
1.1. Lakou” and the distinctive title “mozz” (hereinafter for the sake of brevity the “Business”), located in Nea Makri, Attica (121 Marathonos Avenue, T.K. 19005), with VAT number 118141809 of the D.O.Y. Pallini, which is legally represented. The contact details of the Company for your convenience are as follows: telephone 22940-97387, e- mail : info@mozz.gr.

1.2 The Company manages the Website and any information / data (e.g. images, photographs, logos, texts, etc.) contained therein (hereinafter for short “Material”) in order to inform the interested public about its business activity, which is the marketing of cosmetics.

1.3 In particular, this is the Website of the sole proprietorship of the cosmetics trading business of Maria Dawn Dim. Indicatively, we mention that in this store you can find perfumes type, makeup products, facial and body cosmetics, clothing, accessories, jewelry, as well as providing makeup services.

ACCEPTANCE OF TERMS OF USE
2.1 The use of the Website and the Materials is governed by these Terms of Use (hereinafter for short the “Terms of Use”), which constitute the agreement between the Company and each person visiting the Website (hereinafter for short “the User(s)”). Therefore, before accessing and using the services of the Website (including the simple navigation on the Website), the User is invited to carefully read these Terms of Use.

4.3 It is noted that the trademarks representing the Merchant and any collaborating entities are protected by the applicable provisions on trademarks and industrial and intellectual property. Their use on the Website does not in any way constitute a licence or right of use by third parties.

USER LIABILITY
5.1 Users must use the services of the Website for lawful purposes and without restricting in any way the use of the Website by third parties. Each User must comply with the provisions of applicable Greek, European and international law and is obliged to use the services of this Website in accordance with the law, morality and these Terms of Use. Any illegal or abusive behavior of the Users during the use of the services of the Website is expressly prohibited, while assuming at the same time the responsibility for any damage caused to the Company and / or a third party by any improper use of the Website and the services offered.

5.2. Those of the Users of the Website who decide to write comments on the Website both for the Website itself and for the online store and its products are solely responsible for any content that offends the personality, honor, or reputation of third parties, or content that violates the personal data of third parties, or violates the criminal law in general. For any damage or moral damage caused by such conduct of the User, the User is solely responsible for its compensation. If there is content that offends the personality, honor or reputation of anyone, the Company is entitled without notice.

LIMITATION OF LIABILITY
6.1. However, given the nature and volume of information on the Internet, it does not guarantee that the services and content of the Website will be provided without interruption and without errors. Furthermore, the Merchant cannot guarantee that the Website will never be affected by digital sons and/or any kind of harmful/destructive file designed to destroy/limit the operation of any software. Therefore, the integrity and preservation of each User’s equipment and software systems is therefore left to the User’s own diligence (e.g. antivirus software). The Merchant shall not be liable in the event that any of the above described should occur.

6.2 The Merchant’s main concern is that the products provided are described on the Website as clearly and correctly as possible with regard to quality, quantity, main characteristics and prices. However, it is possible that on your computer screen some products may show slight deviations in size, colour or texture in relation to reality. Please note that for shipments within Greece the perfume packaging will be glass, while for shipments abroad the perfume packaging will be plastic.

6.3 For all products contained in the catalogues of the Website there are clear indications of their availability in our warehouse. The order will be considered to have been placed only after sending an order confirmation (with the order number indicated) to the email of each user. In the event that it is impossible to execute an order, the Company has the right to withdraw and not fulfill it. In the event that the price has already been collected, it will be refunded by a deposit to the user’s bank account.

6.4 The Merchant informs you that the perfumes that you can buy from the online store of the Website are perfumes inspired by famous perfume houses. Under no circumstances are the perfumes of these houses sold.

PRODUCT PRICES
The price indicated next to each product includes VAT.

WAYS OF ORDERING PRODUCTS
Users can order our products through our online store either through a customer profile that they can create or as a visitor. In addition, product orders can be placed either by telephone on the Company’s telephone number (22940-97387), or by sending a message to the social media accounts available to the Company. Within our Website you can find the social media accounts of the Company.

METHODS OF PAYMENT
By Credit/Debit/Prepaid Card (Visa, MasterCard and Maestro of any Greek or foreign bank as well as Diners, Discover and American Express cards.).

Each purchase from the Website of www.mozz.gr is carried out at the option of the buyer with the possibility of payment by credit/debit/prepaid cards Visa, MasterCard and Maestro of any Greek or foreign bank as well as Diners, Discover and American Express cards .The transactions are carried out electronically and securely, in real time, between the user/buyer and the owner of the card with the Peiraeus bank , which processes the transaction on behalf of the Company. The Merchant has no involvement in this process and the sensitive details of your credit/debit/prepaid card are not stored in its system. In the event that the purchaser making the transaction is not the same person as the owner of the card, the Merchant is not liable and has no obligation to refund.

By Paypal
Paypal allows you to pay directly and automatically encrypts confidential data with the best technologies on the market.

By cash on delivery
You can pay to the courier who will deliver the products to your location.

For cash on delivery there is/is no extra charge.

By deposit to a bank account.
If you choose this method of payment, you must write your name and order number on the Bank Deposit Form and send us a copy.

If the deposit is not made within two (2) days from the day of the order, then the order will be automatically cancelled.

The cost of the bank commission will be borne by the Customer.

Bank Accounts:

ALPHA BANK
IBAN: GR2801401130113002101006539
Beneficiary:MARIA-AYGI LAKOU

SHIPMENT OF PRODUCTS
10.1 The products are shipped by courier company ……………….. and are delivered safely to the address you specify within a period of time from ……. to …………… working days from placing the order (sending by us confirmation of the order) or from payment if you choose to deposit to a bank account.

10.2 The Merchant is not liable in case the delivery of the products is delayed due to extreme weather conditions, strikes, pandemic or other reasons of force majeure.

10.3 The transport charges are calculated and proposed in the order form. The products are accompanied by the corresponding documents. The customer has the right to choose the document he wishes (retail receipt or invoice) by filling in the corresponding field.

Shipping orders within Greece costs ..€, unless your area is inaccessible, in which case there will be an extra charge. Shipping orders within Attica costs …€. The cost of international orders is determined based on the country. For orders over ….€, shipping is free of charge throughout Greece.

ORDER CANCELLATION
11.1 If you wish to cancel the order during the online order process, you can click “cancel” and the order process will be automatically interrupted.

11.2 If you wish to cancel your order after the completion of the order and the Company’s confirmation response, you can do so by sending an email to the Company’s email address. If the order has not left us, it will be automatically cancelled and the amount paid will be sent back to you.

11.3 In case the order has left us and is at the partner courier company, follow what is stated below in the returns policy.

RETURNS POLICY
12.1 The Merchant’s aim is to provide you with the best possible service. However, if for any reason the product is defective from the outset or develops a fault, we take full responsibility for a replacement or refund. If you wish a replacement but the product in question is not available in the Company’s warehouse, we will refund the amount of money you have paid. The refund time frame in this case is fourteen (14) calendar/working days from the day of delivery of the product to you. In this case, the return will be made via our partner courier company at our own return costs.

12.2 If you wish to return the products even if there is no defect in them, you have the right to return all or part of your order. The time frame for this return is seven (7) calendar/working days from the day of delivery of the product to you. In this case, the return shall be made via the partner courier company at your own return costs.

12.3 For hygiene reasons, returns on perfumes and cosmetics are not accepted. In the case of clothing, the first change is free of charge and each subsequent change is subject to a delivery charge.

It is clarified that returned products must not be used, worn, washed, altered or damaged.

12.4 For any return request, you must complete the relevant product return form or send us an e-mail with your request to info@mozz.gr.

Will anything different apply to any discounted products?

13.NEWSLETTER

The Business provides its users, once they choose to do so, the possibility to receive information about all our new products, any offers or anything new related to the Business by subscribing to the newsletter mailing list by giving only their full name and email. Users are free at any time to request the discontinuation of this service.

TRANSACTION SECURITY
14.1 The Website offers security through encryption SSL  for the security of users’ transactions. At any point on the Website you are asked to enter personal information, the Website uses SSL technology to ensure that your personal data is encrypted on our server.

14.2. The Login Password will be the email of each User. The Personal Security Password will be freely chosen by the User and can be changed as often as the User wishes for security reasons. The Company even suggests that the password be changed frequently for security reasons.

14.3 The purchase of products from the Company’s online store can be carried out either by logging in to the profile of each user through his/her user codes or by logging in as a visitor. In case the purchase is selected as a visitor, the user will still have to provide some personal information, such as, indicatively, his/her e-mail address, billing and shipping details of the products. Otherwise the order cannot be shipped.

14.4 All payments made using a card are processed through the electronic payment platform  of the Peiraus bank  and encryption is used SSL with encryption protocol SSL Encryption is a way of encoding the information until it reaches the designated recipient, who will be able to decode it using the appropriate key.

OTHER CONDITIONS – APPLICABLE LAW
15.1 Any provision of these Terms of Use that becomes contrary to the law shall cease to apply automatically, without affecting the validity of the remaining provisions.
15.2 This constitutes the binding agreement between the Merchant and each User of the Website and its Services.

With regard to jurisdiction and applicable law, it is noted that the courts of Athens are competent for any dispute arising from the use of the services of this Website, while Greek law is defined as the applicable law. At the same time it is emphasized that these terms of use are governed and interpreted by Greek law, the law of the European Union and the relevant international conventions.

The General Data Protection Regulation (GDPR) 679/2016/EU, Law 4624/2019, Law 3471/2006 are considered relevant legislation.

We are at your disposal for any clarification / questions or problems that may arise. Contact is made during working days and hours.

Phone: 22940-97387

E-mail: info@mozz.gr

Maria-Auggi Lakou

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